Plan your visit

FAQs

Your frequently asked questions

The average time of visit in Cebu Ocean Park is 2/3 hours. This time could increase should you wish to stay and do some of our animal encounter programs
The average time of visit in Cebu Ocean Park is 2/3 hours. This time could increase should you wish to stay and do some of our animal encounter programs

Our lorries are in a natural diet, please only feed them with nectar which is available at the Lorries booth.

Touchpool is located at the 3​rd​ level. For the health & safety of the sea creatures in the pool, please ask for assistance before touching or handling them.

For all the other animals, we ask that our guests refrain from touching, handling or feeding these delicate species.

There is an encounter reception inside the park where you can purchase encounter program of your choice. Please note that the encounter programs are subject to availability, as there are limited sessions per day. We suggest to book in advance to avoid disappointment.

Online – MC, Visa, AMEX, JCB

POS – MC, Visa, JCB, AMEX, UnionPay, Diners, Wechat and Alipay

Tickets sold are non-refundable even in cases of inclement weather. Rescheduling for animal encounters will be allowed if Cebu Ocean Park is not able to deliver the program.

Re-entry into Cebu Ocean Park is not allowed. 

No need. Your online booking will generate a QR code required to enter the park. You may print and bring your voucher with the QR code. QR codes saved on your mobile phone is accepted.

Outside food and beverages are not permitted inside the park.

Pets or animals are not allowed within our premises.

We are a wheelchair-friendly establishment! All attractions with the exception of our lorries bridge are accessible.

Scroll to Top