Plan your visit
FAQs
Plan Your Visit
Your frequently asked questions
Our lorries are in a natural diet, please only feed them with nectar which is available at the Lorries booth.
Touchpool is located at the 3rd level. For the health & safety of the sea creatures in the pool, please ask for assistance before touching or handling them.
For all the other animals, we ask that our guests refrain from touching, handling or feeding these delicate species.
There is an encounter reception inside the park where you can purchase encounter program of your choice. Please note that the encounter programs are subject to availability, as there are limited sessions per day. We suggest to book in advance to avoid disappointment.
Online – MC, Visa, AMEX, JCB
POS – MC, Visa, JCB, AMEX, UnionPay, Diners, Wechat and Alipay
Tickets sold are non-refundable even in cases of inclement weather. Rescheduling for animal encounters will be allowed if Cebu Ocean Park is not able to deliver the program.
Re-entry into Cebu Ocean Park is not allowed.
Yes! Guests are to come to the ticket booth to redeem their pass before entry to the park.
Outside food and beverages are not permitted inside the park.
Pets or animals are not allowed within our premises.
We are a wheelchair-friendly establishment! All attractions with the exception of our lorries bridge are accessible.
Yes. Please email your enquiry to info@cebuoceanpark.com